Customer & Competitor Insights

The e-commerce channel is hyper competitive and requires a solid foundation and plan. We at Upriver, assist you to strategize your online business, setting you up for success. Whether you are an existing brand, now wanting to launch and grow online, or a manufacturer or trader wanting to create an online first D2C brand, we support you end-to-end.

  • Conduct a digital shelf competitive analysis and estimate the potential for your brand.

  • Market and customer intelligence and further segmenting and profiling target audiences.

  • Analyze competitive pricing, measure price elasticity of demand, and dial in a pricing strategy that drives top line and bottom-line growth.

  • Understand the unit economics of your products, keeping in mind key factors including marketplace fees, logistics, taxes, returns etc.

GTM & Expansion Strategy

Brands that have aspirations to expand into new channels and geographies can benefit from our experience of selling extensively in the global markets. We help you build a go-to market strategy and narrow down your choices for a successful launch.

  • Comprehensive e-commerce strategy with a well-defined roadmap for launch and growth, including phasing of e-channels.

  • Define internal capabilities required to manage and grow the e-commerce business.

  • Make elaborate projections on investments and expenses, to ensure that you have allocated the required resources.

  • Identify and recommend agencies who you can partner with for various things on your e-commerce journey.

Case Studies

Select Case Studies

250% sales increase within 4 months of working with Upriver

Sakshi Munjal

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Category bestseller within 2 months of working with Upriver

Nidhi Gherwada

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Testimonials

What Our Clients Says

For Amazon we trust Upriver. The team is supportive and result oriented. They make sure to do anything and everything in their power to bring in the desired results for the client. We highly recommend Upriver as a go-to agency for all your marketplace needs.

Bindu Amrutham,
Founder, Suganda Skincare

Their understanding of different marketplaces including other aspects of the e-commerce equation including warehousing, payments etc. is exceptionally strong. Highly recommend using them if you are launching a brand on Amazon and have aggressive growth plans.

Preeti Gupta,
CBO, Nykaa Fashion

We had a very bad experience with previous channel management companies not being able to handle our marketplace accounts, or rather messing it up. Upriver team rehauled the accounts and deployed a highly skilled team, providing a quick solution to our issues. We thank the Upriver team for being very responsive and professional in their approach.

Ishan Grover,
CEO, Svish on the Go

The team is dynamic and responds very quickly to any issues or queries, which sets them apart from other channel management companies. We have seen our account multiply with our collaborative efforts.

Harsh Vardhan,
CEO, Acuro Organics

Upriver team helped us in improving our sales on both Amazon & Flipkart by 200% M-o-M. We are extremely satisfied with the commitment that they have shown in growing our marketplace business.

Shashwat Goyal,
Marketing Director, Pure Luxuries London

Our Blog

Featured Insights

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22-September-2025

Top Digital Marketing Trends Every D2C Brand Must Watch in 2025

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Winning on Amazon: Digital Marketing Tactics for Marketplace Domination

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FAQs

Need Help

E-commerce is extremely competitive, and each channel has its own nuances. A well-researched strategy helps you select the right channels and avoid high spending on unproductive efforts.

It takes up to 4 weeks. The process includes research on category & competition, cost economics, value chain, defining positioning, assortment, and pricing.

Yes, Strategy development is led by senior consultants with extensive experience in launching and scaling e-commerce brands. They continuously analyze market trends and dynamics to shape informed, growth-focused strategies.

Yes. We help brands evaluate channels, customer segments, unit economics and market demand to decide the best path—whether marketplace, D2C, or a blended approach.

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